Delivery Information

Order turnaround

For many of our product lines we maintain constant stock levels for them, however certain lines and engraved items are all made to order, this means that it takes some time from receiving an order to dispatching it from our warehouse.
For retail customers we quote a turnaround time of 2 working days on all lines, for all orders placed before 1pm UK time will be dispatched the next working day, orders placed after 1pm will be dispatched 2 working days after the order is placed.
For trade and wholesale accounts delivery time-frame, please contact our office, as this is subject to change

Delivery Methods - UK

For UK deliveries, we typically have 2 courier methods; economy and express.
Our economy method typically takes around 2-4 working days for delivery, and our express method is a next-working day guaranteed service via UPS.
Our express service is priced at £6.75 and for orders under £50 our economy service is priced at £4.50 (orders over £50 will only be applicable for the express delivery)
** Please take into account turnaround time for all items is added on top of the delivery time**Delivery delays are also expected due to Covid-19**

Delivery Methods - NI, Highlands, Islands, CI

For shipping addresses located in certain postcodes areas in Northern Ireland, the Highlands, Islands and Channel Islands our prices and services do vary slightly.
Our express next-day courier is not available in these regions, and depending on the postcode can take up to 2-4 workings days for delivery. In addition to this, our express service price is different for each postcode area, but is typically around £13 - £20
For all orders under 2kg in weight, we can ship via Royal Mail, therefore in these postcode areas we have two Royal Mail services available; 1st class recorded (£6.95) and 2nd class recorded (£4.50).
Delivery times are entirely dependant on the shipping postcode, and more information is available at the Royal Mail website.

Delivery Methods - Intl

International Delivery depends entirely on 2 factors; the weight of the items being shipped, and where in the world it's being shipped to.
Our website will calculate the exact price of delivery in your cart based on the weight of your total order and the shipping address.
** Please note - we are not liable for any import duties or taxes for international deliveries.**INTERNATINAL DELIVERY IS EXPERIENCING DELAYS DUE TO BREXIT**